Shipping & Handling

When you place an order at Kohls.com, we hop to action! Nearly every order we receive is filled and sent your way within 24 hours. And, our strong carrier partnerships mean we deliver to anywhere in the United States and all military (APO/FPO) addresses.

Learn more about Kohl's Shipping & Handling Services below, or visit our Frequently Asked Questions for answers to common Shipping & Handling questions.

Can't find the answer to your question? Call Kohl's Customer Service at
(866) 887-8884.

Delivery Options
Shipping Charges (Continental U.S.)
Shipping Charges (Alaska & Hawaii)
Military (APO/FPO) Destinations
Restrictions & Surcharges
Kohl's Gift Cards
Shipping Instructions for Carrier


DELIVERY OPTIONS
As a Kohls.com customer, you have several delivery options available to you. These options are available for all continental U.S. destinations. Alaska and Hawaii destinations, and military (APO/FPO) orders can only be shipped via our U.S. Standard method; 2nd Day and Next Day services are not available.

Method When it Arrives Special Notes
U.S. Standard within 3-7 business days none
U.S. 2nd Day within 2 business days order cut-off time is 2pm, EST
U.S. Next Day within 1 business day order cut-off time is 2pm, EST
APO/FPO Delivery within 3-7 business days standard delivery only
Alaska/Hawaii Delivery within 3-7 business days standard delivery only

Note: If you select 2nd Day or Next Day services after the 2pm, EST, cut-off time, your order will still be shipped via 2nd Day or Next Day as you specified; however, your shipment will not go out until the following business day.

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SHIPPING CHARGES (Continental U.S.)
Your total shipping charges are based on several factors, including the shipping method you selected and the number of items you've purchased. There is a base fee for the first item you purchase, and an item fee for every additional product.

Typical shipping charges for all U.S. locations (except Alaska and Hawaii) are as follows:

 

Standard Option

2nd Day Option

Next Day Option

Base Fee

$5.00 $10.00 $15.00
Fee per each additional item $1.00 $2.00 $3.00

Total for 1 item ordered

$5.00(Same as Base)

$10.00(Same as Base)

$15.00(Same as Base)

Total for 2 items ordered

$6.00(Base + 1 Item Fee) $12.00(Base + 1 Item Fee) $18.00(Base + 1 Item Fee)
Total for 3 items ordered $7.00(Base + 2 Item Fees) $14.00(Base + 2 Item Fees) $21.00(Base + 2 Item Fees)
Total for 4 items ordered $8.00 $16.00 $24.00
Total for 5 items ordered $9.00 $18.00 $27.00
Total for 6 items ordered $10.00 $20.00 $30.00
Total for 7 items ordered $11.00 $22.00 $33.00
Total for 8 items ordered $12.00 $24.00 $36.00
Total for 9 items ordered $13.00 $26.00 $39.00
Total for 10 items ordered $14.00 $28.00 $42.00

Your total shipping charge will appear as a line item under your subtotal during the checkout process. This charge will include any additional shipping surcharges, plus tax.

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SHIPPING CHARGES (Alaska & Hawaii)
Your Kohls.com purchase can be shipped to Alaska and Hawaii destinations via our U.S. Standard service only.

Alaska and Hawaii shipping destination charges are the same as all other Kohl's Standard shipping charges:

 

Standard Option

Base Fee

$5.00
Fee per each additional item $1.00

Total for 1 item ordered

$5.00(Same as Base)

Total for 2 items ordered

$6.00(Base + 1 Item Fee)
Total for 3 items ordered $7.00(Base + 2 Item Fees)
Total for 4 items ordered $8.00
Total for 5 items ordered $9.00
Total for 6 items ordered $10.00
Total for 7 items ordered $11.00
Total for 8 items ordered $12.00
Total for 9 items ordered $13.00
Total for 10 items ordered $14.00

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MILITARY (APO/FPO) DESTINATIONS
Your Kohls.com purchase can be shipped to any APO (Army Post Office) or FPO (Fleet Post Office) address via our U.S. Standard service only. Our 2nd Day and Next Day services are not available for APO/FPO destinations.

Shipping charges for APO and FPO destinations are the same as all other Kohl's Standard shipping charges:

 

Standard Option

Base Fee

$5.00
Fee per each additional item $1.00

Total for 1 item ordered

$5.00(Same as Base)

Total for 2 items ordered

$6.00(Base + 1 Item Fee)
Total for 3 items ordered $7.00(Base + 2 Item Fees)
Total for 4 items ordered $8.00
Total for 5 items ordered $9.00
Total for 6 items ordered $10.00
Total for 7 items ordered $11.00
Total for 8 items ordered $12.00
Total for 9 items ordered $13.00
Total for 10 items ordered $14.00

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RESTRICTIONS & SURCHARGES
Some Kohl's items - like perfume or vacuum cleaners - require additional handling to make sure they reach you safely. All typical restrictions and surcharges are itemized with specific product information throughout the shopping process. They're explained below.

Special restrictions and/or surcharges may be applied to some items. We'll notify you of these special circumstances on the Shipping Confirmation page of the checkout process. These restrictions and charges also are explained below.

Typical Restrictions and Surcharges

What It Says What It Means
Next Day and 2nd Day delivery not available. We can only ship this product via Standard service, so your shipment will probably arrive within 3-7 business days. For example, items sent to APO/FPO destinations can only be shipped via Standard methods.
Next Day delivery not available. We can only ship this product via 2nd Day or Standard service.
Ground only. Special items (like perfume) cannot be shipped via air for safety reasons and are instead shipped via truck. Ground shipments may take 3-10 business days to ship rather than the Standard 3-7 business days.
($x.xx) Shipping surcharge. Oversized items (like vacuum cleaners) can require an additional handling fee. The actual fee will appear below the price of the item youíve selected.
Alternate surcharge. Special items (like Kohlís Gift Cards) have alternate shipping fees, usually less than our Standard service fees.

Special Restrictions & Surcharges

What It Says What It Means
Ship alone. For safety reasons, the item you selected cannot be shipped or wrapped with other items. Therefore, your order was split into multiple shipments. You will not be charged for the additional shipping and/or gift wrap.
High value. For security reasons, the item you selected can only be shipped or wrapped with other high value items or alone. Therefore, your order was split into multiple shipments. You will not be charged for the additional shipping and/or gift wrap.
Fragile. To protect the fragile item youíve selected, we can only ship or wrap this product with other fragile items or alone. Therefore, your order was split into multiple shipments. You will not be charged for the additional shipping and/or gift wrap.

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KOHL'S GIFT CARDS
If you select Standard service for your Kohl's Gift Card order, your shipping will be FREE of charge.

Our 2nd Day and Next Day fees for Kohl's Gift Card shipments are the same as our regular shipping charges. Shipping rates for these special items will automatically appear during the checkout process.

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SHIPPING INSTRUCTIONS FOR CARRIER
During the check-out process, you'll be given the opportunity to enter special shipping instructions for the carrier. This field is for postal carrier restrictions only, and your comments should be limited to 60 characters. (For example, "Beware of dog" or "Leave on back porch" are helpful instructions that will ensure your package reaches its destination safely.)

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If you have additional questions about Kohl's Shipping & Handling Services, check out our Frequently Asked Questions, or call Customer Service at (866) 887-8884.

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