Gift Services
Gift Box/Wrap
Gift Message
Gift Receipt
Kohl's Gift Cards
Easy Gift Returns &
   Exchanges

FAQs
   
Gift Box/Wrap
We've got you (and your gift) covered! Our Gift Services will transform your purchase into a personalized gift for just $3.95 per Gift Box/Wrap. This service includes a Gift Message and Gift Receipt.

Sit back, relax and let us take care of the details! That's exactly what we'll do when you check the “Is this a gift?” box next to an item in your Shopping Bag.
Gift Box/Wrap
Depending on the type of item and its size, we'll Box and/or Wrap your gift in our specially designed wrap.  
Together or Separately?
If you've chosen to Gift Box/Wrap multiple items with the same Ship-to Address, you may choose to wrap the items together or separately. Simply select "Wrap Together" or "Wrap Separately" under the Gift Box/Wrap column on the Gift Services page. (We'll accommodate this request if at all possible; however, the size, weight and other characteristics of some items may prohibit us from packaging them together.)
Restrictions
Some items (including vacuum cleaners and luggage) cannot be gift boxed or wrapped due to the size and/or shape of the product and its packaging. However, these items can still be sent as a gift with a gift message and gift receipt.

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Gift Message
Include a personalized, 300-character message with your gift. Offer “Congratulations,” send your “Best Wishes,” or say “Happy Birthday!” Your message will be neatly typed on a flat card, embossed with the Kohl's logo and attached discreetly to the package. (And 300 characters is a lot – about as long as this paragraph!)
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Gift Receipt
Though you think you've found the perfect gift, there's always the chance your recipient won't like it as well as you do. That's why we always include a Gift Receipt with every gift. The receipt doesn't tell your recipient how much you paid, but it makes our Easy Return & Exchange Policy even more convenient: your recipient either brings the item and the Gift Receipt to any Kohl's Customer Service Desk or mails it back to our Return Center, and we take care of the rest.

And don't worry: Your surprise is safe with us. We always include the Gift Receipt on the inside of the package.
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Kohl's Gift Cards
Give a Kohl's Gift Card! You can buy a Kohl's Gift Card online right now, or visit the register at any one of our more than 400 Kohl's stores. We also offer Corporate Gift Cards and Fundraising Gift Cards.
Kohl's Gift Cards are easy to buy and a pleasure to give!
Kohl's Gift Cards make great gifts! Everyone on your shopping list will enjoy the convenience of our more than 450 locations nationwide, our huge selection of brand names and our great sale prices. Plus, Standard Shipping for our Gift Cards is always FREE!

Kohl's Corporate Gift Cards
They work hard for you. Reward them with the perfect gift. Kohl's understands that choosing incentives for your employees isn't always a simple task.

We can help your incentive program achieve maximum success by offering Kohl's Gift Cards, the perfect fit for any organization. No matter what the occasion — a job well done, a holiday greeting or a personal celebration — your employees get to choose the gift that fits their tastes and lifestyles. Kohl's Gift Cards are available in denominations of $10, $20, $25, $50 and $100.
Learn more about Kohl's Corporate Gift Card program, including how to place your order today online or by phone.

Kohl's Cares for Kids® Fundraising Cards
If your school or youth group is like most, you never have enough money to fund all of the quality programs and activities on your wish list.

The Kohl's Cares for Kids® Fundraising Card Program benefits school and nonprofit youth organizations through the use of special gift cards. The fundraising card is an electronic gift card sold to school organizations and youth groups at a discount. The fundraising groups then sell the purchased cards at face value and keep the profits.

Learn more about the Kohl's Cares for Kids® Fundraising Card program, including how to place your order today online or by phone.
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Easy Gift Returns & Exchanges
Returns and exchanges are always easy at Kohl's! As a Kohl's gift receipient, you have three options:
1. Return/Exchange at a Store.
For gifts purchased either in-store or online, just bring the item you'd like to return/exchange and your gift receipt to the Customer Service Desk of any Kohl's store near you.  
2. Return by Mail.
If your gift arrived by mail from Kohl's, you can return it by mail. Just fill out the Return & Exchange form that accompanied your gift, and pack the merchandise and gift receipt into a sturdy box. Then, apply the supplied return label. (Please send all shipments prepaid.)
3. Exchange by Mail.
If your gift arrived by mail from Kohl's, you can exchange it by mail. We treat your exchange as a new order to make it easier for you to track your purchase online and to correctly credit your return.
New Item Exchange: To exchange an item for a different item, please follow the “Return by Mail” instructions above. Then, shop Kohls.com to place a new order.
Exchange: To exchange an item for the same item in a different size or color, simply complete the Return & Exchange form that accompanied your gift. (Shop Kohls.com to find the necessary product information about your replacement item.) Then, follow the “Return by Mail” instructions above.
Learn more about our Easy Return & Exchange Policy.
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FAQs
Your question may already be answered by one of our Frequently Asked Questions. Search our eFAQ database to find out.
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