Frequently asked questions
How many coupons can I use on an order?
A maximum of four coupons can be applied to your Kohls.com order: ONE sitewide %-off coupon, MULTIPLE department-specific $-off or %-off coupons, and MULTIPLE $-off coupons (like Kohl's Cash® and Kohl's Rewards).
What items are excluded from coupons?
Certain Kohl's products and brands are not eligible for any storewide or department specific promotions or discounts. While these products may not be eligible for coupons, you'll still be able to earn and redeem Kohl’s Cash® and Kohl's Rewards® when purchasing them (with the exception of any Sephora at Kohl's merchandise, which is only eligible to earn Kohl's Rewards®). See our Exclusions List. for full details.
Help articles
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SMS AlertsTo sign up, text “SAVE02” to KOHLS (56457). You’ll receive a message asking you to confirm your participation. Once you reply...
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Coupon EligibilityYou can use coupons on Kohl’s-only brands and other great brands such as Apt. 9, Croft & Barrow, FLX, Jumping Beans, SO, Sonoma...
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Kohls.com Shipping CostsWant free shipping? Use FREE In-Store Pickup or FREE Ship to Store on orders. How is free shipping calculated? Free shipping is...
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Age-Specific CouponsUpdatedWe offer a 15% discount on Kohl's only brands and other great brands every Wednesday in our stores to customers aged 60 or better...
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Fisher Price Mickey and Friends Little PeopleNewCPSC Press Release
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BlendJet 2 Portable BlendersCPSC Press Release
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Price AdjustmentsWhat is the Criteria for a Price Adjustment? If your situation meets the following criteria, you could be eligible for a price...
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Was I charged for my canceled items/order?No, we do not charge your order until it ships and is in a "Complete" status. When an item is canceled before your order ships, you...
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Can I still receive a discount, if I did not get an offer coupon?As a Kohl's Card holder, you do receive extra savings coupons throughout the year. If an offer is not received while a sale is...
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Using Multiple CouponsOne of the many great ways to maximize your savings, is to combine multiple coupons on the same order. When using multiple coupons...