It's easy! If your gift arrived by mail from Kohl's, you can return it by mail. Simply fill out the Return form that accompanied your purchase, pack the merchandise and receipt into a sturdy box and apply the supplied return label.
Please send all shipments prepaid and include all merchandise tags.
Gifts purchased in store must be returned in store. If you purchased your gift(s) in store, please return it to the Customer Service Desk of any Kohl's store near you.
It's easy! If your gift arrived by mail from Kohl's, you can return it by mail. Simply fill out the Return form that accompanied your purchase, pack the merchandise and receipt into a sturdy box and apply the supplied return label.
Please send all shipments prepaid and include all merchandise tags.
Gifts purchased in store must be returned in store. If you purchased your gift(s) in-store, please return it to the Customer Service Desk of any Kohl's store near you.
We apologize for any error made in the processing of your order and for any inconvenience it may have caused. Our friendly Return & Exchange Policy above makes it easy to correct your order, or get your money back.
Toll-free phone: (866) 887-8884
If you still need assistance with this topic, e-mail us at: general.help@kohls.com.