Kohl's — expect great things

About Kohl's

Our Mission Statement

To be the leading family-focused, value-oriented, specialty department store offering quality exclusive and national brand merchandise to the customer in an environment that is convenient, friendly and exciting.

ArrowLearn more about Kohl's in our Fact Book.


National Corporate Awards

  • Favorite 50 Online Retailers, Ranked #5, by the National Retail Federation’s STORES Magazine
  • Top 100 Retailers, Ranked #20, by the National Retail Federation’s STORES Magazine
  • Harris Poll EquiTrend Study, Named Department Store Brand of the Year, by Harris Interactive
  • Fortune 500, Ranked #146, by FORTUNE Magazine
  • Global 2000 – World’s Leading Companies, Ranked #556, by Forbes Magazine
  • Most Reputable U.S. Companies, Ranked #48, by Forbes Magazine
  • J.D. Power Customer Service Champion, by J.D. Power and Associates
  • World’s Most Admired Companies, Ranked #5 in General Merchandiser’s Category, by FORTUNE Magazine
  • America’s Top Stores, Ranked #2, by Consumer Reports Magazine
  • Most Valuable Retail Brand, Ranked #16, by the Interbrand Design Forum
  • Temkin Loyalty Ratings, Ranked #31 overall and #11 in retail, by the Temkin Group
  • RACie Award, Ranked Silver in Large TV Ad Broadcast, Peter Glen Award Retail Category, by the Advertising and Marketing Association
  • Top Retailers for Customer Satisfaction, Ranked #3, by the University of Michigan American Customer Satisfaction Index (ACSI)
  • Most Desired Brands, Ranked #6 in Women’s Most Desired Brands and ranked #2 in Most Desired Brands among retail stores, by Buyology and Forbes Magazine
  • Customer Loyalty Engagement Index, Ranked #4, by Brand Keys
  • Temkin Experience Ratings, Ranked #57 overall #15 in retail, by the Temkin Group
  • Top Retailers for Customer Service, Ranked #6, by the National Retail Federation
  • Harris Poll Customer Relationship Series - People's Pick, Ranked #1, by Harris Interactive
  • America’s Favorite Retail Chain, Ranked #1, by Market Force Information

Corporate Social Responsibility Awards

  • The Greenest Big Companies in America, Ranked #79 overall and #6 in retail, by Newsweek Magazine
  • ENERGY STAR Award for Sustained Excellence, by the U.S. Environmental Protection Agency
  • Social Media Sustainability Index, Ranked #88, by Wizness
  • Green Power Partner of the Year Award, U.S. Environmental Protection Agency
  • Corporate Social Responsibility Index (CSRI 50), Ranked #33, by the Boston College Center for Corporate Citizenship / Reputation Institute
  • Best Green Companies for America’s Children, Working Mother Magazine
Community Relations